Ice Pack to the Rescue!

As one of the customer service specialists, it is particularly satisfying when the products I represent Ice wraps come to my rescue!

It’s that magical time of year when we head out doors in earnest, and like you, I’m no exception to that. One of activities I enjoy is rollerblading! I have chronically bad knees so jogging just isn’t possible for me. Rollerblading is low impact and a wonderful way to get back into shape after sitting indoors all winter long.

This year with the addition of two dogs to my family, I decided a wonderful way to exercise the dogs as well as myself would be to take the dogs rollerblading with me! And for the first few days, it was perfect! Granted…the road was a little rough but I got to move and the dogs got to run! So far so good…

I’m sure you’ve guessed…all was not to end well. One afternoon, I started down the road, the dogs in the lead and I heard a car approaching from behind. Normally, I simply move over to the side with the dogs in tow. Well, on this day I was coming up to a driveway, and thought how convenient…I can simply skate into the drive and stop there. (yes I know the owners of the driveway).

Unknown to me…there was a rather large stone which of course my rollerblade managed to find. Down I went! Fast and hard, knee first. I quickly realized continuing to skid across pavement on my knee was not really the best method to stop and chose to finish off my fall with a head over heel roll. Ouch! It must have looked rather dramatic since the car stopped to be sure I was ok.

Once the initial shock wore off, I assessed the damage (which to my knee was conservable), took off my rollerblades and hobbled home with the dogs untangled and seeming rather pleased with my neat trick!

Once home, I cleaned myself up…bandaged up my knee and grabbed an ice pack since I could see my knee swelling minute by minute! I followed the general suggestion of 10 to 20 minutes on let things warm up for about an hour…and back to the 10 to 20 minutes on. It was so convenient to but the ice insert in the wrap, velcro it in place and let the cold do it’s work.

I continued to ice for the next couple days and much to my delight, the swelling went down pretty quickly and I didn’t even wind up with a black and blue knee! (Road rash however is still plaguing me!)


Questions for your Dr. Before using Ice/Heat Therapy

As the customer service/sales manager at IceWraps, I have learned that people’s primary care physician or specialist, simply don’t give their patients enough advice on the type and duration of hot or cold therapy they need .

One of the most frequent question I get is “how long do I need to ice/heat and how often.” While I can certainly answer this in general terms each person’s needs are specific to their injury.

You may have one person who really needs to ice/heat for ten minutes another might need to go the full twenty minutes anywhere from once a day to three or four times a day. So while I will share this general information, I strongly suggest each person check with their doctor for their specific needs.

Of course, one of my big concerns is that some customers want to ice or heat an area longer then twenty minutes. Most people don’t realize that over icing can actually cause frostbite (actual damage to the tissue of the skin).

While it’s always my goal to give each person the best advice I can, as an online store, I don’t speak with most people who purchase from us. Likewise I am not a medical doctor nor are any of our other customer service specialists, so we’re unable to give specific medical advice.

So here are some general questions you should ask your doctor before using ice/heat therapy:

  • 1. How long should the ice/heat be applied per session? (general range 10 to 20 minutes)

  • 2. How many times throughout a day should I ice/heat (should wait at least 10 to 20 minutes between ice/heat therapy)

  • 3. How many days, weeks, months will I need ice/heat therapy?

  • 4. Should I be using just ice, just heat or a combination of both? (if both, generally ice followed by heat)

  • Be proactive in your care! Not only will this help you heal faster, this type of information will also help me or one of our other customer service specialists help you get the product you need.

    A Customer In His Own Words… Mr. Hoffman

    I normally do not volunteer personal information.  However, because your ankle wrap and your service is so outstanding that I will make this exception.

    My background:  I am a retired professional Gold Card Certified Fitness Trainer with a strong medical background.  I live in a retirement community of approximately 33,000 people with an average age of 72.  The physical problems for these people range from a torn rotator cuff to arthritis and every thing in between. 

    Whenever I am in the gym to do my own workout, I hear of all these problems.  I am not a MD and I do not give medical advice.  However, I do make suggestions and give a definition of the probable cause.  Many people do respect my advice even though they will not see a physician.

    I welcome experimentation if it is done with medical knowledge and where the doctors do not have the exact answer.  The Ice Ankle Wrap that I ordered from you is the best one I could find on the Internet or in retail stores.  It fits exactly as I anticipated.  I immediately ordered a second one after trying it out.

    Usage:  A member of my family occasionally suffers from edema where the ankles swell to a point of being painful.  Such is the case now but this time it is much more severe due to 3 other contributing factors (all of which could cause edema individually).  The patients knowledgeable physician could only prescribed diuretic pills because there really is no other standard generalized treatment he can offer.

    The experiment by me at this time will be both Cryotherapy followed by Thermal Therapy.  I could not find anything through medical research that suggests this is an improper treatment.  However, this combination treatment has had its success on many other conditions.

    Proper Cryotherapy is very difficult using the usual household methods (ice in a towel) especially on the joints.  Your ice ankle wrap solves the problem very well and is easy to use.  The 20-minute limit of coldness in your wrap is just right. 

    Only time will tell how effective this experiment will be on edema but I do know that the ice ankle wrap has already relieved the pain and some swelling. 

    If you want to use this testimony, you have my permission.

                                                       Mr.  Hoffman, Sun City West AZ